Missing airtime

<p>Some time last year December I was on vacation I loaded R110 airtime thinking it would be fine . A day later when I try to call my airtime vanished . I called customer service they said it's not their problem . I subscribed to when I did not . I requested send me proof of subscription they said it's my own problem that it was deducted. Never the less I left it aside . Last week I loaded R55 afterwards the airtime just vanished . Previously when this line was on contract there was such issues . Now that it's top up prepaid they don't give a damp about assisting you . They have a option for missing airtime but you select it the call gets cut . I have had it with arrogant agents who tell customers that it's your own problem. I have not subscribedone to any services! I have not given consent to any subscription. </p>