Missing Airtime
<p>This is the umpteenth time that my airtime for a contract is just GONE. it is the 1st today and there is R0 airtime. It is a top up line. Where did my airtime go???????</p>
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Replies (2)
Vodacom's replyOfficial
01 Dec 2016, 15:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2016, 15:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Dec 2016, 11:59Dear Client
Due to system issues, the airtime was not loaded. The matter was rectified and we loaded R200 airtime on your number.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Dec 2016, 11:59
Official
Dear Client
Due to system issues, the airtime was not loaded. The matter was rectified and we loaded R200 airtime on your number.
Kind regards
Vodacom Consumer Website Team
Best regards,