Missing airtime

<p>On 30 October I transferred airtime from my one number to my other number and I received a confirmation SMS that the transfer had taken place, however the airtime never reached my phone. On 31 October I contacted vodacom and they promised to investigate.On 7 November I called vodacom to find out what the resolution is because I still haven't received my airtime, I was informed that my airtime would only be allocated on 28 November and there is no reason provided for such an absurd decision. I don't understand why I have to wait a month for R99 airtime whilst vodacom has already charged it to my statement, it's highly unacceptable and I am not prepared to wait a month, I want my R99 airtime before 11 November </p>