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Tshegofatso N
1 reviews | Active since Aug 2018
29 Dec 2022, 09:07
Missing Airtime
I have been recharging but a minute late my airtime is gone. Previously I called Vodacom an d the lady assisting me said they have cancelled all subscriptions. But still My Airtime is missing every time I recharge. I phoned Vodacom few times and either I am on hold for too long or they hung up on me.
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Vodacom's replyOfficial
29 Dec 2022, 09:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2022, 09:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tshegofatso N's updateReviewer Update
02 Jan 2023, 14:01Still waiting for feedback?
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Tshegofatso N's update02 Jan 2023, 14:01
Reviewer Update
Still waiting for feedback?