TJ
Thami J
1 reviews | Active since Jun 2018
29 Jun 2018, 07:25
Missing airtime
I am tired if Vodacom. I have had countless issues with my airtime mysteriously going missing once uploading. I cannot keep tabs on my talking points as the service to do so keeps failing when I attempt it. It's truly frustrating. Seriously considering moving to another network as many others have.
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Vodacom's replyOfficial
29 Jun 2018, 08:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Jun 2018, 08:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,