1 reviews | Active since May 2014
Missing Airtime
Please explain to why my airtime is missing? Like seriously I buy minutes , I bought data that I didn't even finish because I went back to using my WiFi. What's worse is that my account isn't even showing transaction history on the stupid mini statement. Your billing is ridiculously annoying I have to play cat an mouse with you... come on....
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Good day
We regret taking note of your experience and thank you for taking my call.
The matter is now resolved, thank you for allowing me to explain and assist.
Kindly review your Hellopeter posting should you have the time.
Regards
Moddy
Best regards,
Good day
We regret taking note of your experience and thank you for taking my call.
The matter is now resolved, thank you for allowing me to explain and assist.
Kindly review your Hellopeter posting should you have the time.
Regards
Moddy
Best regards,