SP
Sarah P
1 reviews | Active since Aug 2017
08 Apr 2018, 07:27
Missing airtime
I just loaded R150 airtime onto my phone and when I woke up this morning it was all gone. I had barely done anything and I made sure my data was turned off. Please return my airtime!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Apr 2018, 08:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Apr 2018, 08:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Apr 2018, 12:01Good Day Sarah Peinke,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.
Regards
Randall
Best regards,
Vodacom's reply08 Apr 2018, 12:01
Official
Good Day Sarah Peinke,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.
Regards
Randall
Best regards,