1 reviews | Active since Jan 2018
Missing airtime
this has been happening for awhile now. I loaded R29.00 vodacom airtime and I bought data on next level R12 for 200MB and my remaining balance was R17.00 and then I bought one of you're promotion offers R2.00 for 10 min to vodacom to vodacom calls... I should have R15.00 airtime left but I don't and I unsubscribed from all WASP last month and I did it again today because I thought it was that but i'm not subscribed to anything still... So can someone please explain why at least R10 a day of my airtime goes missing??
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Shane,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Shane,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Best regards,