BK
Bayanda K
1 reviews | Active since Oct 2017
27 Dec 2017, 10:38
missing airtime
I always Recharge sleep and the next day my remaining airtime is gone always I want my airtime back or a detail break down of how I'm utilizing my airtime
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Dec 2017, 12:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Dec 2017, 12:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Dec 2017, 12:59Good day Bayanda,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Vodacom's reply27 Dec 2017, 12:59
Official
Good day Bayanda,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,