1 reviews | Active since Sept 2017
So my account gets recharged with airtime on the 1st of every month. Usually my airtime lasts me until around the 25th, when I usually recharge. Today when I tried making a phone call I was told I am out of airtime, which seemed strange but I proceeded to load R110 airtime. Made one 35sec call, one 2mins 26sec and one 30 sec phone call, but according to my balance enquiry I am without airtime again. Browsing was supposed to be taken off my new data package they so eagerly sold to me. Now I am without airtime again and once again Vodacom is chowing my money.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Surien
Kindly be advised feedback has been sent to you via SMS.
Regards,
RJ
Best regards,
Dear Surien
Kindly be advised feedback has been sent to you via SMS.
Regards,
RJ
Best regards,
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