lT
lauren T
1 reviews | Active since Oct 2015
24 Sept 2017, 10:57
Missing Airtime
Purchased airtime and immediately missing.
Called customer care for assistance and the call operator says he will call me back. Hour later I call back to follow up since they didn't call back and the lady says they can only check in 24 hours!
So not fair since it was purchased correctly.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Sept 2017, 11:10Thank you for making contact with us,
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Sept 2017, 11:10
Official
Thank you for making contact with us,
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Sept 2017, 11:34Dear Lauren,
Feedback has been provided.
Regards,
Cassandra
Best regards,
Vodacom's reply26 Sept 2017, 11:34
Official
Dear Lauren,
Feedback has been provided.
Regards,
Cassandra
Best regards,