AG
ALTHEA G

1 reviews | Active since Aug 2015

18 Aug 2015, 10:37

MISSING AIRTIME

ON 11/08/2015 I BOUGHT 500 MEG DATA BUNDLE OF R 99.00 ON *** NUMBER(BUSINESS LINE OWNED BY DEPT OF RURAL DEVELOPMENT & LAND REFORM) AND I CHECKED THE AIRTIME WAS R 502.00 AND AT 14:15 THE AIRTIME WAS R252.00, AROUND 15:00 AIRTIME WAS R0.00. LATER THAT DAY WHEN I CALLED 111 NUMBER WAS NOT ASSISTED AND THE FOLLOWING DAY 12/08/2015 THE CALL WAS LODGED TO TECHNICAL UNIT BUT EVEN TODAY I HAVE NOT RECEIVED ANY FEEDBACK.

0
Replies (1)
Vodacom
Vodacom's reply18 Aug 2015, 16:58
Official
Hello AGaobepe,

We have received your enquiry and one of our consultants will be in contact with you.

Regards
Ricardo
Vodacom Consumer Website Team

Best regards,