Missing air time
<p>Vodacom must be one of the most *****ed businesses in S A. I have bought airtime ,this airtime was used after the data on my data package was depleted.I did not received any sms to say my data was finished ,the airtime was just used,I feel that this practice is as good as *****ing, because you pay extraordinary prices for out of bundle data.I am going to cancel all my contracts with them.</p>
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Vodacom's replyOfficial
21 Dec 2016, 10:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Dec 2016, 10:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,