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rika D
1 reviews | Active since Jul 2013
20 Dec 2021, 13:58
Miss leading clients and bad service
I did an upgrade with headoffice and on the contract stated R 200 voucher ,when i phoned regarding the voucher I was told needed to pay for 2 months on my account that was in August we know in December and still nothing received. Vodacom service is not up to stsndsrd and they miss leading there client will never recomend there service to anybody .
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Vodacom's replyOfficial
20 Dec 2021, 15:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Dec 2021, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team