1 reviews | Active since Mar 2018
Miss information
This Saturday I took out 2 contracts R77 each at game stores cresta. So I had to pay upfront R202 thinking this was the activation and admin fee. To my surprize it was not, nobody informed me I had to pay anything else before the next debit date But today I get 2 notification from my account saying vodacom not paid R157,85.so I called and spoke to a guy informing me theres nothing he can do as now I have rejected orders and this is totally unacceptable. How do you do this to people how do I pay 2 upfrony fees? Is this contract really made to **** me before I even use it? I also dont kniw how you going to get ypur activation fee this month, Coz its going to be like squeezing water out of a rock.whos going to pay for my rejected debit order?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
