Miss information

<p>While beeb at fault by letting my debt order be returned and then been proactive to contact them and make an arrangement, they still get it all wrong. My lines where disconnected after an arrangement was put in place, after following his up Im am told that an arrangement does not mean that my lines will not be discconnected, this was not told to me at the time. Agaim once payment was made I was told that I should put of the phone for five mintues so that it can be reset and then all should be fine. Well after waitnf 10 min and doing as I was instructed to to, still nothing. Again I need to call to fine out what the .....now, I get told it takes now 1 to 2 hours for the reset. I have 5 lines on this contract, Think about this now. I have no cell phone to use, bussiness to run and I manage to get hold of the 5 lines and inform them of the 5=10 min thing and send them into the filed to work. Still no comms avaiable and now I need to try to track everybody down again to tell them, wait it is now 1-2 hours. The whole F..... morning trying to get thos all sorted and up until now still nothing......and you know the sad this is they just tell you what they want with no accaountability...pretty sad for a company who needs us as customers. I cant wait for my conracts to expier so that I dont need to be held by there Corporate Ransom methed....Im more them upset...very dissapointed. After been with Vodacom since Oct 1994 until now and this is how it ends.....I would like to see how they show me that they care for my bussiness and a single customer. If the cared they shold show it, otherwise I will become an abbassodor for there mis informations service....waste alot of my time today they did...Now I will make time to start to show them how much of there time I can waste......</p>