HR
Hugo Röhland

1 reviews | Active since Feb 2022

17 Mar 2022, 10:03

MISS BONGIWE YOU'RE A TIGER

Good morning the reader, those @ Vodacom and BONGIWE at customer services Contract renewal and cancelation. BONGIWE you are one of the agents at many cellular cervices that do your department good, good, intelligent and most friendly customer handling. I myself worked with the public at receiption, and if you're not a peoples person, youve had it. Not so with BONGIWE. I have nothing to gain by bringing presenting her into the publick eye and VODACOM.COM. but I need to give you my heart felt thanks at the way you handled yoursef. An aggressive sales lady with a good intention to present me with good advice and at the same time promote a option rathan the termination I called for. Bravo BONGIWE you had both the client AND Vodacom's interest in hand. Lastly, I'm with VODACOM for so long, and I'll remain for many more.

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Replies (1)
Vodacom
Vodacom's reply17 Mar 2022, 10:59
Official
 Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards  Consumer Website Team