1 reviews | Active since Jul 2020
Misrepresentation to the Consumer
<p>It is the second time I have gone into Vodacom to renew my contract. I have EXPLAINED EXACTLY WHAT I WANT. I went to your Forest Hill branch - No luck there. I went to Menlyn now. Ok, so I am on the Red Advantage package. I want to renew this package. You advertize the package at R999 (Samsung Galaxy S7 4G Smartphone + Free Samsung Galaxy Tab 3 Lite. Ok I'll take that package - renew. Then I get the quote, now there is a PAY IN of R6999 per package. Where did you advertise this to the consumer? This is TOTAL MISREPRESENTATION!!!! Kindly explain this?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
