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Farzanah B
1 reviews | Active since Sept 2017
28 Nov 2022, 14:53
Misrepresentation to sell a contract
I am utterly disgusted with the ****** at vodacom. You outsource your 'new contract' sales to people who dont know your terms and conditions. Then when asking for an investigation and cancellation to be done you take your own sweet time while i must just pay your damn installment every month. I am officially done with Vodacom
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Vodacom's replyOfficial
28 Nov 2022, 16:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Nov 2022, 16:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team