Misrepresentation or misselling

You know I have never ever experiece such a bad experience with vodacom cancellation department. Last year since from october 2024 untill december 2024 trying to cancel my contract of more than six years.with them I never came right. You know what they do will take you to retention department which refused to cancel my contract. What they do will convince you to keep your contract. What can you do with 50 gigs now days. I eneded up talking to this guy, Who said will offer me 100 gigs per month day and night just to retain me. You know what he ended up miselling to me, 100gigs which they never gave it to me. On later stage I realised I m not getting what they promised, still getting 50gigs. When I called in May to cancell the contract for misrepresentation. Went through process early cancellation. I was given quotation to cancel. I paid certain fee for early cancellation, send the proof of payment. Received proof that has been cancel. converted the number to prepaid. Few months later requesting me to pay R1 118.99, saying contract was suspended. This morning called their collections to find out, spoke to Nombulelo who was rude, When I asked to lodge a complaint her system is now off, will ask someone to call me after an hour. Till now I m still waiting for their call. Never ever take a contract with vodacom.