1 reviews | Active since Aug 2015
Misrepresentation of Product Sold
I purchased an LG G flex2 cellphone from Vodacom which was said to have certain features such as 32gigs onboard memory. This feature was also stipulated in the contract that I signed. 3 weeks later I discovered that the phone only had 16gig onboard memory. I notified vodacom and was told I'd be called to resolve the problem. This never happened. Its now been 2 months since the incident. I've contacted them several times to no avail. All the while long I've been paying full amount every month for a phone that is lesser than the expected phone. I've incurred many costs calling them and going to vodacom and still this is not resolved. They offered me a 16gig memory card but this is not fair because it means that once that memory card is full, I must still purchase an even larger sizes memory card.
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
