RK
Romalee K

1 reviews | Active since Apr 2013

09 Dec 2015, 12:35

Misrepresentation & charging for returned product

On 30/09/2015 a Vodacom agent phoned me and convinced me to agree to an add-on-line (extra contract). She claimed that a \credit-card"sized device is used as a mobile hotspot and can be linked to your cellphone or any other device. I received the device on the Friday 02/10/2015 and only opened the box over the weekend. As soon as I saw the device"

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Replies (1)
Vodacom
Vodacom's reply09 Dec 2015, 12:42
Official
Hello romykay,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,