misrepresentation by vodacom

Subscribed for unlimited, uncapped wifi. Had it installed. I ran out of data. I work from home. Talked to a consultant who told me it was capped and that vodacom did not offer uncapped to households. I requested a cancellation due to misinformation by vodacom and was told I would have to pay a cancellation fee. I escalated the matter and 4 months down the line am still waiting for a response. It is a very bad, slow connection. Not good vodacom