GM
Georgina M
1 reviews | Active since Jul 2022
04 Feb 2023, 12:08
Misrepresentation by Vodacom
Vodacom call to offer to increase my air time at no extra charge. then sent me a quote which shows Flexi 245 changed to flexi 410 and the price increased from R245 to R410. This is not what I agreed to. This is disgusting sales method by vodacom. This is misrepresentation by Vodacom. 071********* was the number the called to increase.
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Vodacom's replyOfficial
05 Feb 2023, 16:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2023, 16:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team