Misrepresentation and poor customer care

Vodacom contacted me to upgrade my contract, I accepted their offer. However the sale consultant did not inform me that the device i have chosen does not come with charger head or adaptor, it comes with the charging cable. When the device was delivered i contacted Vodacom immediately to complain about the fact that the delivered device does not have a charger head or adaptor. I was informed that the device does not come with charger head or adaptor. I informed Vodacom that their conduct amounts to misrepresentation, had i being informed at the point of sale i would have made an informed decision.

Vodacom undertook to consider my matter and revert to me, to date they have not contacted me.