DV
Dylan V
1 reviews | Active since Nov 2016
03 Feb 2022, 15:31
Misrepresentation and false advertising
I found a contract advertised on their website for 2 phones on a 24 month contract, and when I tried to take out the contract as an upgrade, I was informed that the site is incorrect and only one phone is available. This is a complete misrepresentation and false advertising on Vodacom's part
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Vodacom's replyOfficial
04 Feb 2022, 07:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2022, 07:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team