AR
Aneta R
1 reviews | Active since Aug 2018
14 Sept 2021, 11:17
Misrepresentation and bad service
The salesperson that sold the contract to me misrepresented himself and I ended up signing for a contract for double the price that I wanted. I have tried to cancel the contract with no luck. Vodacom does not comply with the Consumer Protection Act.
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Vodacom's replyOfficial
14 Sept 2021, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Sept 2021, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team