CS
Charlotta S
1 reviews | Active since Oct 2017
09 Jul 2020, 12:36
MISREPRESENTATION
VODACOM SOLD ME A NEW CONTRACT WITHOUT MY KNOWLEDGE. THEY SAY ONE THING ON THE PHONE AND DO ANOTHER WITH MY CONTRACT AND BANK ACCOUNT!! Called me and say my 20gig will be more for the same price then my account doubled.
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Vodacom's replyOfficial
09 Jul 2020, 14:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2020, 14:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team