NP
Nicole P

1 reviews | Active since Feb 2021

03 Nov 2022, 19:40

Misrepresentation

I always loved Vodacom Key West until Monday when I was pressured into buying a Reno7 Z instead if a Samsung S22+. I was **** to and told the phone was just as good and that the camera was as good. This is a blatant lie and now I'm sitting with a phone that I don't want because I cannot return it it exchange it. I literally want to spend MORE money to get the S22+ but they wouldn't let me change.

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Replies (1)
Vodacom
Vodacom's reply04 Nov 2022, 08:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team