BA
Bernard A
1 reviews | Active since Apr 2023
25 Sept 2025, 13:00
Misrepresentation
I was busy on internet as i received a message from Vodacom that I can upgrade.I checked on Vodacom 's website and saw they advertise the Samsung Galaxy S25 FE 256GB for R599 for 36 months.I went to the shop but it was a different story as it is a 128GB not as advertised. I even received a message on the website that there seems to be a problem with my account .
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Vodacom's replyOfficial
25 Sept 2025, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Sept 2025, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team