<p>I was on a month to month data contract with Vodacom. I called them to cancel it they offered me more data for the same price on the same terms which i accepted, i did this as i knew it would me the option to cancel when a better deal comes along. I recently tried cancelling the contract and was told that i had signed a fixed term contract and had to buy myself out of this contract. Im really angry as i asked the call centre agent specifically if the contract was on the same terms. what recourse do i have as im being kept hostage by a contract i don't need.</p>
Dear Customer,
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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