MISREPRESENTATION

I attempted to take out a contract with Vodacom. I asked for a top up contract. I was only given a contract for equipment and not for the data services and as such I did not authorise any data service charges. No data contract was placed on the sim card and when I investigated I was suddenly charged for R18000 for data I never used. <br> <br> When I complained Vodacom wrote to me and agreed to reverse the usage charge, This was never done and as such again Vodacom misrepresented itself to me.<br> <br> I asked for the agreement and no data agreement was produced and we never used the data,<br> <br> Vodacom acknowledged the error in writing. They can produce no authorisation for the data charges or signed data agreement and yet they do not honour their undertaking to reverse the charges.<br> <br>