1 reviews | Active since Oct 2019
Misleed
Hi I was very happy with Vodacom until this year Januarie.A consultant fone me for an upgrade on my airtime ,we agreed on R100 topup but than she give me a 100 GB. I didn ' t even know what that was I had to ask my daughter and she explain to me. But I leave it not knowing I have an open account aswell. But during the month I when through my fone and I sore there were a bill so far when I go on that I own them R1400. At the end of March I own them R2600. When I fine them to ask about this they told me it's a 100 gb and I ask the lady to check there recording because I never agree to something like that. A few days later they did not call me they just send a message to say that they put me back on my old contract. But at the same time they take away all the data they cut me off I could not do anything on the fone. When I fone them about this situation nobody can help me they just say another consultant will help me after many attempts of me foning them the last consultant told me they give me over to there lawyers and I ask him why did' nt the lawyer fone me yet he did not have an answer for me at the end of May I own them R8000.Than someone of vodacom fone me he said I must go to a Vodacom shop for a referens when I get to the store the guy could' nt help me. For the whole month I keep the Vodacom SIM in my fone but nobody fone me about anything not even for there money because I did not have that money in my account because by that time I was unemployed already. I don't t know what to do I don't t work now . I install the app of credit check on my fone recently and than I saw I own them R9000.
Best regards,
Best regards,
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
Best regards,
Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance.
Best regards,
