Misled from an upgrade to a contract

Item: Vodacom
Rating: 1
Author: Deonarain B

Been pushed from one end to the other with absolutely no results. promises to be called back but nothing happens

Helpful (0)

Replies (3)

Vodacom's replyOfficial

17 Oct 2017, 10:22

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply17 Oct 2017, 10:22

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Deonarain B's updateReviewer Update

17 Oct 2017, 10:56

Awaiting your response

Deonarain B's update17 Oct 2017, 10:56

Reviewer Update

Awaiting your response

Vodacom's replyOfficial

13 Nov 2017, 09:46

Good day Deonarain,

This query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,