MISLED BY VODACOM

I HAVE The issue at hand is that according to the call centre it's a third party that phoned me for the upgrade So vodacom has nothing to do with that...then furthermore the third party failed to explain to me that for the next 3 months I would have to pay for my old phone as well as my new phone...the agents didn't explain this ...if she had I would have not been so stupid to upgrade as it's beyond my budget to pay for 2 phones....

Now first of all my contract is with vodacom and not with the third party..so obviously if I have a issue I contact vodacom and not the third party..so this is ludicrous to give me this answer that vodacom has nothing to do with the upgrade

Secondly I'm flabbergasted that vodacom expects me to pay monthly installments for my old phone which I'm no longer using..and also to pay for my new phone!!!!!!

Thirdly...I received the new phone 28 July...then vodacom decided to invoice me R400 something for the 20 gig promotional data....how in the hell must I pay that price for 2 days??? As the promotional data gets added each first of the month???

This is totally unacceptable and if this matter is not resolved by the end of this week 7 August then I will contact the consumer board...and I will win the matter as I have the recordings to prove that the third party never explained to me that I would have to pay for the old phone and new phone for the next 3 months

VODACOM CHOSE THE WRONG PERSON TO MESS WITH