MISLED BY VODACOM

In February 2016, I received a phonecall from a company which represents Vodacom - they offered me the following:<br> Wifi and an extension of my existing Data contract which is currently 1 gig i.e they offered me 2 gigs per month which would accumulate over to the next month. They quoted me R119 for this package - I remember repeating this amount very clearly in the phone call for recording purposes. NOT ONLY HAVE I NOT RECEIVED THE EXTRA 2 GIGS PER MONTH, VODACOM HAVE NOW DEBITED ME WITH R193.50 TWICE (7 MARCH & 7 APRIL). I NEED TO HEAR THE RECORDING OF THIS PHONECALL IN FEBRUARY TO CLARIFY THESE ISSUES!<br> I need Vodacom to contact me via my email address as I keep missing their phonecalls. Subsequent to the above, I have contacted Vodacom Customer Care and according to them, I can access this voice recording by having it sent to my email but then another customer care person says NO, this can't happen, I must go to a Vodacom Shop & ask them to download the recording via FTP so that I can listen, but when I went to the Cresta Vodacom Shop, the specialist technician said this can't be done. So how do I have access to this elusive voice recording?