Misleading,dishonest and rude

Misleading/false advertising and no accountability when making the enquiry on an advertised deal.

I went to the vodacom website and found the below link and deal that was appealing to me: https://www.vodacom.co.za/vodacom/shopping/plans/red-plans?cid=PS_3E33m

The deal was Red VIP with 15Gb and unlimited minutes,it came with a Samsung S21 5G + active 2 esim watch + A32 5G and a A12.

I went to the vodacom shop in east rand mall and they advised me it was an online deal,tried the website with no success, i wen to vodaworld midrand on saturday 05 November hoping a may get better help,but after almost 2 hours the consultant told me i would have to call the online deals call center which is only open on Monday(first lie),found a number ***4 which i called this morning and found a very Rude Phumi,who would listen to how i got the link and eventually hung up on me,but not before telling me the deals i'm referring to are in store and completely ignoring the fact i told her i was at vodaworld.

Now,the deal i wanted is expiering today and it seems no one from vodacom knows how of the deals existance and none will take accountability of how or who can assist.

If this deal is not valid,why is it on the vodacom website?and why are vodacom staff not taking accountability for making sure i get the right assistance?

@vodacom,please stop the misleading adverti*****ts and also train your staff of processes they need to follow if the come across such a scenario.

And lastly, allow me to cancel my current month to month contract so that i can approach your competitors as their have deals that are not misleading.