Misleading, worst customer care ever, no accountabitlity

Please review all my complaints , 3 month later not resolved, although Mondo found my complaints valid, and it is not ****. Received a acount for R7800 last month, and have no clue how that can be. They refused to come to agreement. Terrible, and this is being considered ******** and irrational, especially because my investigation was valid. Customer care, and rectifying it can be considered ********. Please listen to ALL recordings since day 1.