LS
Liezl S

1 reviews | Active since Feb 2015

17 Feb 2015, 13:11

Misleading Wi-Fi bundels

Always using my phone as a hotspot to work from home I was informed that a cheaper wi-fi bundle is now available. After buying and trying to connect I realised data is still being used and not the wi-fi data. No where it is explained how to use or explain this new option. Menus are very misleading and now I am stuck with 2gb and less R100. It might not be much to others but is sure is to me. I find it very poor that all vodacom has to say is that they can't exchange or reverse the order!

0
Replies (1)
Vodacom
Vodacom's reply17 Feb 2015, 14:02
Official
Hello Liezl7,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team