1 reviews | Active since Oct 2016

07 Oct 2016, 13:50

Misleading Vodacom Ripping me off

<p>Misleading Vodacom Sales Agent - Ripping me off</p> <p>I was called by a sales agent saying “Because you are a valid customer Vodacom is rewarding you with a free Router.</p> <p>After a month I get billed. I have called and went to a Vodacom store to get them to cancel this as I did not agree to be billed for a FREE Router.</p> <p>Till today no one has gotten back to me on any of my queries. I phoned again and after speaking to 5 different Vodacom divisions I was referred to buy Mondo.</p> <p>Still I cannot return a product that I did not want!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply07 Oct 2016, 15:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team