CM
Cassandra M
1 reviews | Active since Dec 2011
04 May 2020, 09:17
Misleading specials and deals being advertised
I see and add for a 2 iPhones for 350 a month and ofcause I app**** for this contract just to be contacted and told I can only get 1 iPhone for 309 . Which makes no sense .so I question whether this was just a misleading add to capture clients attention . I then contact them to explain what is happening and days later still no response. Where as the very next day after I app**** they could contact me to tell me I am approved one phone . It's been weeks now and still no feedback .
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
04 May 2020, 10:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 May 2020, 10:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CM
Cassandra M's updateReviewer Update
07 May 2020, 12:04Still no contact from anyone regarding this issue .
CM
Cassandra M's update07 May 2020, 12:04
Reviewer Update
Still no contact from anyone regarding this issue .
