SG
Sachen G
1 reviews | Active since Dec 2023
20 Sept 2024, 09:20
Misleading sales team
I was called by an agent named Purnima Kar offering me an upgrade on my existing fibre line, this agent **** about what I would be getting and the amount I would be paying, although Vodacom was helpful in cancelling the upgrade, they seem complacent about their employees ****ming people
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Vodacom's replyOfficial
20 Sept 2024, 10:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2024, 10:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team