NG
Nontsasa G

1 reviews | Active since Jul 2017

04 Jul 2017, 16:49

Misleading Sales Agents

<p> </p> <p>False Sales Representative</p> <p> </p> <p>To Vodacom</p> <p><br />I have been a very loyal customer to vodacom for couple of years now i received a call from Vodacom agent under Homemark by the name of Mluleki Tshabalala who adviced me i have been selected by Vodacom to get 2 FREE phones plus a voucher of R1200 with no charge. </p> <p><br />When i called vodacom to confirm this only to find out i have been assigned to another cotract will be paying R280.... This is misleading Vodacom</p> <p><br />I WANT MY FREE PHONES this Mluleki Tshabalala adviced me about or else im taking this furture in need feedback abt this in 48hrs</p> <p><br />My number ********** 233</p> <p> </p> <p> </p>

0
Replies (3)
Vodacom
Vodacom's reply05 Jul 2017, 06:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Jul 2017, 10:05
Official

Good Day

Kindly note that feedback has been emailed to you.

Regards

Dc

NG
Nontsasa G's update10 Jul 2017, 18:40
Reviewer Update

I have responded from the emails you sent to me with all releavent information... need your feedback asap