NM
Noncedo M
1 reviews | Active since Nov 2018
02 Jan 2019, 14:08
Misleading sale amount
Good day I have been constantly complaining about my incorrect billing with vodacom. The last time I complained using Hellopeter platform Ashley called me and assured me that my problem have been sorted out, he will resolve it but it is still on going. I'm very furious about this because it is causing me to regret using vodacom as my service provider. I'm loosing trust based on their constant poor service that I'm getting. Can someone please assist me regarding my billing of being overcharged. My contact number is ********** 752
Regards *****do Mapipa
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Replies (1)Vodacom's replyOfficial
02 Jan 2019, 14:24Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2019, 14:24
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
