1 reviews | Active since Dec 2014
Misleading promotions
<p>I received a message that if i recharge on the my vodacom application i will received double my data. I did not even need the data but i thought this is really cool promotion so let me buy a gigabyte via the my vodacom application. So when i bought the data i was sent a message that i received my extra gigabyte but it was only valid until the 5th of march. Why on earth would i want extra data if it expires in 5 days time, this will render the promotion useless. This was misleading from the start and essentially i have not gained anything by using the my vodacom application so i am realy unhappy .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported instance has been reviewed and addressed,
Please refer to our correspondence communicated.
Best regards
Elroy
The reported instance has been reviewed and addressed,
Please refer to our correspondence communicated.
Best regards
Elroy
