1 reviews | Active since Jan 2017

10 Jan 2017, 15:09

Misleading Promotion at VODACOM

<p>I have been waiting for airtime that was said to be sms'ed within 10 minutes and it never arrived till this day. I am so dissappointed as i paid a lot of money for it because I qaulified. I beileve that promotions should be transparent no hidden agendas. What will happen to my money and this data is expensive. Promises should be made and then delivered.</p> <p>Vodacom SA be truthful.</p>

0
Replies (1)
Vodacom
Vodacom's reply10 Jan 2017, 15:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team