MN
Mndeni N

1 reviews | Active since Aug 2012

30 Jul 2024, 07:32

Misleading Promo

VodaPay has a 70% promo for 18GB, 30Days data bundle.

I proceeded to go buy R170.00 worth of airtime using my linked bank card to buy the promo.

When attempting to buy the promo, it is then when you realize that the promo can only be purchased using a linked Bank card or Wallet.

The promo does not specify that it can only be purchased using the linked bank card directly, which is what I used to purchase the airtime in any case.

Would I have not have done that from the get go if it was clearly indicated?

Please rectify this matter urgently.

0
Replies (1)
Vodacom
Vodacom's reply30 Jul 2024, 08:26
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team