Misleading Promises
<p>1 New Contract and two upgrades... All 3 contracts were taken under the impression I would be getting great deals... All 3 were lies, Iv called in over 50 times over the past week, More than half of the calls were dropped on me and the others all resulted in lies that team leaders will call me back. Today I have 3 contracts for the next two years with one of the most pathetic incompitent networks in south africa, From a proud users who would brag about how amazing the company is to a disgusted one that will go out of my way to ensure no one is ****med by this network!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I called in again to follow up on my data going missing, after being insulted by the very rude customer service agent, I found out I was again **** to by the previous agent and my issue had not been escalated. After asking for a team leader to assist as the agent was clueless - the team leader who lacked any s****s logged my issue - Ref numer 1- ********** **********
I called in again to follow up on my data going missing, after being insulted by the very rude customer service agent, I found out I was again **** to by the previous agent and my issue had not been escalated. After asking for a team leader to assist as the agent was clueless - the team leader who lacked any s****s logged my issue - Ref numer 1- ********** **********