Misleading product information and bad service

I am not happy with the misleading adverti*****t and prices on the Vodacom Website. I saw a Huawei P40 lite from the vodacom website and this was advertised that it comes with a PowerBank. On the picture was a powerbank together with the phone. It only makes sense that when you buy you will get the two. Then I received the phone via courier without the power bank . I called to find out where my powerbank was and they directed me to Hauwei customer care and Hauwei said they had nothing to do with any adverts on the vodacom website. Then I called vodacom again and they said they logged my complaint but they never called me back or check on me on the matter. I the responded to the rating system that I was extremely unhappy and they responded by calling me back. I still spoke about that issue together with all the other issues that I had. Still.they said there is no power bank included. Then my question was that why would you mislead me with advertising something that is not included.

I hav received very bad service and was misled into a contract that was not as what it seemed. I still think it's ********** to advertise things that are not really there. Customer service is very poor as there is no communication or follow-up with the customers.