KP
Karabo P

1 reviews | Active since Nov 2019

04 Aug 2020, 09:47

Misleading people for sales

I don’t know who exactly is misleading people between you guys and istore. I bought the new iPhone SE only because I was told that vodacom is the only service provider is SA who can activate the e-sim. Now I want to activate it and I’m being told it can only be done on an Apple Watch. What am I supposed to do with this phone when I can’t get what I bought it for. You need to stop lying to people. There’s really no need for all of this

0
Replies (1)
Vodacom
Vodacom's reply04 Aug 2020, 11:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team