KP
Karabo P
1 reviews | Active since Nov 2019
04 Aug 2020, 09:47
Misleading people for sales
I don’t know who exactly is misleading people between you guys and istore. I bought the new iPhone SE only because I was told that vodacom is the only service provider is SA who can activate the e-sim. Now I want to activate it and I’m being told it can only be done on an Apple Watch. What am I supposed to do with this phone when I can’t get what I bought it for. You need to stop lying to people. There’s really no need for all of this
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Replies (1)Vodacom's replyOfficial
04 Aug 2020, 11:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Aug 2020, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
